How to ensure ROI for chatbots

The contact centre must follow the latest technological trends to meet customer expectations, offer a unique experience and generate engagement with the brand. Companies have to be able to offer a service through their customer’s preferred channel, at any time and in any place. These demands are a great opportunity for companies, thanks to contact Continue Reading

Chatbots: What Are They and Why Care?

Apple’s Siri, Amazon’s Alexa, and Google’s Assistant are taking over your smartphones and smart-homes. You’ve no doubt heard, seen, or used one, and likely, so have your patients. They’re great for checking the weather, asking niche trivia questions, trying out new cooking recipes, shopping online, and . . . virtual therapy? While conversational agent technology Continue Reading

Fusemachines Launches Its First Fuse AI Center in Nepal

Fusemachines announces the launch of the first Fuse AI Center for training and research in Kathmandu (Nepal) to scale its mission of democratizing Artificial Intelligence. Building on to its successful global AI Fellowship program that started in 2017, Fusemachines will start offering classroom-based training in AI along with its proprietary fuse.ai online platform.   The Continue Reading

The Linux Foundation to Host Federated AI Enabler for DevOps & Data Scientists

The Linux Foundation, the nonprofit organization enabling mass innovation through open source, announced that it would host the FATE (Federated AI Technology Enabler). FATE is a federated learning framework that brings collaboration between companies and institutes to perform AI model training and inference with data confidentiality, user privacy, and government regulations. Squirrel AI Learning, 4Paradigm, Continue Reading

AI-led Chatbots – Your Next Best Friend

  Artificial Intelligence is increasingly changing the way we interact with the world. From healthcare to food, it’s navigating everywhere even the four walls of your home. Chatbots or Virtual assistants are trending nowadays as they have simplified the interaction between humans and machines. Today, brands are using these chatbots to improve efficiency and productivity Continue Reading

Is AI Ready To Transform The Marketing Industry?

Artificial intelligence and machine learning tools are becoming increasingly common throughout the world of business and marketing, especially since they allow unprecedented levels of efficiency due to automation.   A survey found that 80% of enterprise-level organizations are already using some form of artificial intelligence (AI) in their business — of which, 32% is related Continue Reading