World of chatbots
Increasing Internet connectivity speed and rapidly increasing adaptation of smart device, innovation and various initiatives by the healthcare companies to boost the healthcare chatbots, and increasing demand for virtual assistants, Application Programming Interface (API), mobile platform compatibility, are the major factors driving the growth of the Global Healthcare Chatbots Market. Furthermore, recent innovations in the Continue Reading
SnatchBot is one of the best chatbots available. It can build bots for Messenger, SMS, Line, Webchat, Skype, Viber, Telegram, Slack, and others. Here we discuss the benefits and tips for using SnatchBot on Messenger. Benefits of using a Facebook Messenger chatbot Chatbots are very convenient for small businesses and SnatchBot is one of the Continue Reading
There is going to be an exponential growth in the role of chatbots over the next decade. Already, given the current state of the market and the speed at which it is expected to grow, we can see how rapidly the use of bots is advancing” ~ Avi Benezra founder and CTO of SnatchBot speaking Continue Reading
For decades, consumers heard, “How can I help you?” over the phone. But now, the phrase signifies the start of an online chatbot support session. That may seem simple, but developing effective chatbots is a complex process that first begins with identifying a business objective. From cable giants to professional staffing agencies, users at Continue Reading
Universities are constantly looking to improve the support and services that underpin their students’ experiences, but PA Consulting know that today’s students see ‘good’ or ‘personalised’ service differently to previous generations. Universities are constantly looking to improve the support and services that underpin their students’ experiences. But today’s students see ‘good’ or ‘personalised’ service Continue Reading
Artificial intelligence has made impressive strides in the last decade, but machines are still lousy at comprehending language. Just try engaging Alexa in a bit of witty banter. Nvidia, the company that makes the computer chips that power many AI algorithms, thinks this is about to change and is looking to capitalize on an Continue Reading
Now more than ever, excellent customer service is a company’s secret weapon against competitors and Amazon. Nothing invokes loyalty better than a great shopping experience.” Customer service provider Simplr has released a new report on the most common customer service pitfalls among ecommerce brands. They look specifically at the customer service experience of 500 Continue Reading
Small and medium-sized businesses (SMBs) struggle to compete on equal footing with the enterprise behemoths that dominate their industry. In other words, how do local retailers compete with the Amazon.com and Walmarts of the world? Providing a better customer experience is fast becoming the competitive differentiator and driver of success for businesses of all sizes Continue Reading
A chatbot, when used properly for marketing purposes, is an unstoppable juggernaut. Gartner predicted in 2011 that by 2020 over 85% of the interaction between customers and enterprises will be handled by non-human support, such as chatbots. Chatbots are much more than just customer service robots. Chatbot marketing can also be used for lead generation, Continue Reading
“The machines will take over!” That has often been the fear, even several decades back, when the first hints of automation started to be seen. So far those fears have been unfounded, and humans have still remained largely (or so we believe!), in control. It’s another thing that you see kids (and adults) glued to Continue Reading