Streamline appointments, bookings, etc. You can use a Facebook Messenger chatbot to make tasks like booking an appointment fun and intuitive. For example, Kayak’s chatbot allows customers to plan their entire vacation without ever leaving Facebook Messenger. Once its customers get started, Kayak’s bot asks if they are looking to book a hotel or a flight, or if they want to see more options. The experience is interactive, the bot asking questions along the way and helping customers plan the perfect trip. What kind of tasks do your customers complete when interacting with your business? Whether it’s making a restaurant reservation, booking a hair appointment, or anything else, you can set up a Facebook Messenger to streamline the task.

Artificial intelligence (AI) and machine learning are amazing technologies that are revolutionizing practically every field of human activity. Intelligent machines can assist or downright substitute humans in literally all tasks, from business and commerce to health care, environment, communications, and any endeavors we can imagine. Understanding AI, while this tech is still in its prime Continue Reading

The Transformative Power of Chatbots in the Manufacturing Industry

Leveraging chatbots in manufacturing can be the perfect solution to automate cumbersome, manual manufacturing activities, helping companies maximize their ROI and thrive in a competitive market. With the accelerating digitization trend, several industries, regardless of the work they do, have refined and completely transformed the way work processes are carried out. And the manufacturing industry Continue Reading

5 Benefits of Using Chatbots for Customer Engagement

Constant improvements to chatbot technology allow more accurate bot interactions. As a result, chatbots have changed the customer service game. This shouldn’t surprise anyone. Consider that chatbots allow quicker response time to customer queries and faster resolutions. In fact, a HubSpot study found 71% of people are willing to get assistance from messaging apps. So Continue Reading

AI Powered Chatbots: The Right Way To Improve Customer Service

For what the business is? To serve the customers, of course! Customer satisfaction is the key to the success of the business, therefore providing exceptional customer service is essential to win the trust. The provision of phenomenal service is achievable with the help of AI-powered chatbots. Why chatbots? They are mechanized by artificial intelligence which Continue Reading

Why agents shouldn’t fear chatbots

Brokers and agents have nothing to fear from artificial intelligence – according to Accenture, the combination of AI and human ingenuity will help brokers solve complex challenges, develop new products and services, and break into or create new markets. In fact, the company reported that 79% of insurance executives agree that AI will revolutionize the Continue Reading