Should Chatbots Appear Human?

In today’s fast-paced business world, automation is a crucial tool for businesses that need to keep their organisation running at record pace. Chatbots can be a valuable addition to the customer service environment, offering an easy way to automate the process of answering common consumer questions. However, it’s challenging to know what kind of voice Continue Reading

Apple A13 Bionic VS Huawei Kirin 990 5G; Is $1 Billion AI Investment Not Enough?; R.I.P Python 2

AI Chip Duel: Apple A13 Bionic VS Huawei Kirin 990 5G Manufactured with TSMC’s second-generation 7nm process, the new A13 Bionic packs 8.5 billion transistors, approximately 23 percent more than A12’s 6.9 billion. The A13 Bionic chipset will be embedded into Apple’s new iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max. (Synced) / Continue Reading

Chatbots in Malaysia ‘deeply frustrating’ but potential remains ‘huge’, report says

Brands are increasingly turning to chatbots in Malaysia but few are delivering a positive customer experience, a white paper into the technology has found. Digital agency Entropia branded the majority of chatbots “deeply frustrating” after analysing their reliability, experience and personality. It singled out AirAsia’s Virtual Allstar as an exception which delivered a “seamless experience Continue Reading

Chatbots Software Market to Witness an Outstanding Growth During 2019

he global analysis of Chatbots Software Market and its upcoming prospects have recently added by QYReports to its extensive repository. It has been employed through the primary and secondary research methodologies. This market is expected to become competitive in the upcoming years due to the new entry of a number of startups in the market. Continue Reading

AI upgrades the digital twin

Virtual representations and simulated models of manufacturing models – or digital twins – were first proposed by Dr Michael Grieves at the Society of Manufacturing Engineers conference in 2002. It was based on the idea that a “digital informational construct about a physical system could be created as an entity on its own. This digital Continue Reading

Chatbots for text-messages are penetrating HR departments

TotalSoft, one of the most important providers of business information systems in Central Europe, part of the Logo group since 2016, announces the expansion of investments in the chatbot software dedicated to HR departments. According to international studies, 80 percent of the employees use at least one professional text messaging application. Also, 89 percent of consumers Continue Reading

Adopting an AI chatbot to improve customer and employee experience

Adopting an AI chatbot should be considered a priority for organisations, as they are key in improving the customer and employee experience CTOs should consider adopting an AI chatbot as an immediate priority. The AI chatbot: almost every organisation should consider designing and deploying one to differentiate themselves to both their customers and employees. Adopting Continue Reading