Multilingual Chatbots: The Conversation Is Yet to Get Longer

Sales are about conversation. Chatbots bring this age-old element of commerce to the online world. Multilingual chatbots make on-demand information accessible to a company’s global customers, creating value in marketing as well as customer support.   Gartner forecasts that 25% of customer support and services will be integrated with virtual assistants by 2020. While no Continue Reading

Are you happy with chatbots replacing humans?

At least 95% of business professionals according to Forester have stated that utilizing chatbot to gather customer transactional history through live customer interactions is very important. Customer-facing tools like websites have been gathering and tracking customer traffic and performing search engine optimization (SEO) to stay “top of mind” for many years. The hope is that Continue Reading

What will chatbots do (and say) next?

Chatbots are now a part of our lives. Can chatbots replace human interaction? Sometimes called Chatterbots because they exist to simulate and replicate the type of ‘chatter’ that we humans want to engage in order to ‘find out stuff’ of all kinds, chatbots are being deployed by almost every company with an online presence. Some tech Continue Reading

Advanced Chatbots Market is Booming Worldwide

A new business intelligence report released by HTF MI with title “Global Advanced Chatbots Market Size, Status and Forecast 2019-2025” has abilities to raise as the most significant market worldwide as it has remained playing a remarkable role in establishing progressive impacts on the universal economy. The Global Advanced Chatbots Market Report offers energetic visions Continue Reading

New directions in customer engagement marketing

With Affiliate World Europe kicking off today in Barcelona, it is clear to see performance, affiliate and mobile marketing are taking over. But marketers are not sitting still – many are looking at what comes next in customer engagement. Paul Skeldon takes a look While a seismic shift has occurred towards affiliate, performance and mobile marketing, Continue Reading

Artificial Intelligence in Hospitality – why chatbots should be on every hotelier’s radar

Discover the world of chatbots, an already existing AI technology applied to many industries, and learn how and why it should be included in your hotel’s daily operation and guest communication Technology moves quickly. And for hoteliers, knowing what advancements will be beneficial and what could prove harmful, can be extremely difficult. No solution currently Continue Reading

Should Chatbots be Sexless?

I want to start this piece somewhat differently than usual – by stating the obvious. The tech industry has a diversity problem. A strong majority of developers in the tech community are male, meaning the probability of a male developer choosing a female name for a chatbot or virtual assistant is high. Picking a female Continue Reading

The Healthcare Chatbots Market Is Set to Skyrocket by 2024

Latest Report Available at Analytical Research Cognizance, “Healthcare Chatbots Market” provides pin-point analysis for changing competitive dynamics and a forward-looking perspective on different factors driving or restraining industry growth. A chatbot is a computer program or an artificial intelligence which conducts a conversation via auditory or textual methods. Such programs are often designed to convincingly Continue Reading