Workio to Unlock Company Culture with Chatbots, Machine Learning and AI

On Monday 10th June at the CogX Festival of AI and Emerging Technology, startup Workio is launching the first BETA version of their app to help codify company culture and unlock hidden business performance. The app, which makes use of custom-built chatbots integrated into workplace communications software platforms such as Slack and Microsoft Teams, is Continue Reading

Chatbots Can Effectively Resolve 65% of Customer Inquiries When Applied to the E-commerce Industry

Consumers want information instantly and chatbots have become the perfect partner for companies of any size to answer inquiries immediately. As a result, more and more brands have been adopting this technology, but how are they implementing it and what results are they seen?   Aivo, a technology company specialized in helping enterprises boost their Continue Reading

Appy Pie’s DIY Chatbot Builder to Enter the Chatbot Ecosystem and Cater to Small Businesses

The global closed beta version of Appy Pie’s Chatbot Builder – the latest addition to their pioneering DIY platform will soon be launched. This next generation chatbot builder from Appy Pie will surely prove to be beneficial for businesses by adding an edge to the overall user experience, thus offering support and driving sales and Continue Reading

IBM brings AI-enabled chatbots to display ads with Watson Ads Builder

On Monday, IBM debuted Watson Ads Builder, a self-service conversational ads platform developed specifically for marketers. The new software seeks to enable digital marketers to deliver highly personalized, one-to-one interactions with consumers through display ads.   “Consumer expectations are shifting, and people expect the ability to communicate with brands on demand,” said Jeremy Hlavacek, Head Continue Reading

Technology AI At Your Service

Automated technologies powered by artificial intelligence—voice-enabled devices and tools like chatbots—offer speed and efficiency, but also require careful planning, testing, and integration. Here’s how a few associations are putting them to good use to improve member service.   At any conference, many attendees likely have similar questions: Where’s the nearest restroom? What time is lunch? Continue Reading

Boomtime ahead for chatbots in E-commerce

    New data from Juniper Research predicts consumer interaction with chatbots in retail will reach 22 billion by 2023.   The figure represents a sharp increase over an estimated 2.6 billion interactions this year.   According to the new research report “AI in Retail: Segment Analysis, Vendor Positioning & Market Forecasts 2019-2023”, chatbots in Continue Reading