Bank cost savings via chatbots to reach $7.3 bln by 2023

For more insights, download the free whitepaper: Why AI is Revolutionising Financial Services. Chatbots in Banking Applications Becoming Dominant  Chatbot integration in mobile banking apps will be the dominant channel for chatbot-driven customer communications, accounting for 79% of successful interactions in 2023. This dominance is due to several reasons, primarily an increase in user preference for Continue Reading

Ontology Creation – Where do Knowledge Graphs come in?

As you are now aware, the concept of ontologies is critical to achieve the goal of facilitating the sharing and reuse of knowledge. An ontology has been defined as a “formal, explicit specification of a shared conceptualisation.” It has also been described as an entity that defines “the basic terms and relations comprising the vocabulary Continue Reading

Study: 80 percent of consumers positive about chatbots

Most people who’ve used chatbots have had positive experiences.  Photo credit: Getty Images/Zapp2Photo A new study investigates how consumers engage with chatbots, including Alexa and Siri as well as message services like Facebook Messenger. While consumers may get the answers they need from chatbots, they don’t necessarily want to interact with them. As many as Continue Reading

Alfred AI

Alfred serving Chat / FB MSN for financial Services What do you like best? The high accuracy in complex languages such as Spanish and Portuguese. It was super easy to implement because they take care of setting up intends, answers and dialogs in general. They also offer an omni-channel platform so Alfred AI can operate Continue Reading

Activechat

“Activechat.ai Best Chatbot Platform Ever” What do you like best? This amazing platform makes easy to integrate your Woo commerce store with different platforms like messenger, telegram, and even Whats app creating a powerful tool for selling and users assistant. It also have the best support team working quickly resolving any issues. On implementation stage Continue Reading

Aivo

“An excellent experience” What do you like best? From the bot administration platform to be a very simple application to operate without having previous experience in the administration of bots. For the final customer the interaction is very simple with the bot to have a response time less than a human attention. In human attention Continue Reading