Automation for Business: Can a Chatbot Change Your Customer Service Game?

As advances in technology improve business operations, entrepreneurs should tap into the wealth of available resources. One such development that has been increasing in popularity is the rise of chatbots. A chatbot is a computer program that converses with customers via text or verbal communication. Chatbots have become popular as of late with applications such Continue Reading

Chatbots a Gamechanger for Retailers: Report

Retailers have deeply fallen in love with chatbots, with virtual assistants helping them retain customers successfully and lower operational costs.   According to a study by Juniper Research, chatbots are becoming a common sight across the industry as luxury shopkeepers embrace new technology tools to streamline their operations.   “By embracing automated customer service with Continue Reading

Despite IT Aides, Humans Still Rule Recruitment

Although the recruitment industry appears to be a slow adapter of the latest technological innovations, openness to such tools can be a game-changer in a sector that digitization has uprooted, significantly changing how the predominantly human-to-human business is done. Industry insiders told the Budapest Business Journal how IT has changed their everyday business. Digitalization has Continue Reading

How Marketers Are Using Chatbots to Increase Sales

Chatbots, which began as a fairly unknown niche concept in technology, is now turning into a necessity for mainstream businesses. Given the tag of “conversational agents” by those in the industry, today’s chatbots are smarter, more responsive, and more useful. Positioning themselves in a region nestled between organic and the synthetic, these chatbots offer a Continue Reading